COMPUTER AND ELECTRONIC DEVICE ASSISTANCE POLICY
Clinton Public Library staff members are not responsible for assisting in the operation of personal laptops, handheld devices, or other personal electrical devices, but Library staff may give advice to assist patrons in downloading LIBRARY materials to their electronic devices.
Clinton Public Library assumes no responsibility for damages, direct or indirect, to a user’s data, devices, drives, discs, or files arising from the use of the Library’s computer system or network.
Patrons of the Clinton Public Library are responsible for completing forms, applications and online documents by themselves to maintain personal privacy. Staff may not assist in credit applications, bank documents, filing taxes, or other transmittals of personal information.
Patrons may receive 5 to 10 minutes of limited guidance from Library staff, as staffing permits, to help complete the following tasks:
1. Completing job applications
2. Completing Department of Workforce Development applications
3. Obtaining an e-mail address
4. Adding attachments to e-mails, such as documents or photographs
5. Accessing downloadable material
6. Using Microsoft Office programs (open, save, print documents)
7. Color printing
Staff may direct patrons to online resources and/or books to assist them in general computer use, Internet searching, or application usage. Additionally, staff may recommend free computer use classes available at Clinton Public Library.
Adopted by the Board of Trustees 2-23-2015